Shipping & Free Shipping Policy

Fast Shipping Policy

Orders received and paid in full before 2:30 PM Pacific Time on business days are generally processed and shipped out the same day. Same-day shipment is not guaranteed and may not apply to oversized orders, bulk orders, special-order items, backordered products, freight shipments, products requiring additional processing, or during periods of unusually high order volume, carrier disruptions, holidays, or other circumstances beyond our control.

Estimated delivery dates are provided for convenience only and are not guaranteed. Once an order has been tendered to the carrier, delivery times are subject to the carrier’s operations and conditions beyond our control.

We cannot cancel an order after it has already been shipped.

Free Shipping On Orders Over $500

Free shipping on qualifying orders of $500 or more is available only within the contiguous United States (48 states and Washington, D.C.) and excludes Alaska, Hawaii, U.S. territories, international destinations, and the following products and product categories: 

• Titan Towers
• Prefabricated Subwoofer Boxes
• Cinenova Grande amplifiers

Additional exclusions may apply. We reserve the right to determine shipping eligibility and shipping methods at our sole discretion.

Shipping Methods & Carriers

We typically ship orders via UPS Ground. For larger items which exceed the weight limit for UPS Ground (150 lbs.), or products which may need extra attention and handling, we may ship your order using an LTL (less than truckload) shipping service. If your order ships LTL, we will contact you to set up a delivery appointment.

Delivery times are estimates and may vary based on carrier performance, weather, or other unforeseen events. Business days exclude weekends and major U.S. holidays (e.g., New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).

We do not offer expedited shipping at this time. If something is needed urgently, consider contacting us directly.